Lisbon Property logo
Rolled up Euro bank notes

The Ultimate Guide to the Best Banks in Portugal for Expats

Published:

07 February 2024

Last updated: N/A

Contents

 

Understanding the Portuguese Banking System

The Big Players: Top Banks in Portugal

The MULTIBANCO (MB Way) System: Portugal's Unique ATM Network

Navigating Card Systems in Portugal

Online Banking Revolution: Fintech Alternatives for Expats and Residents

When and Why You Need a Portuguese Bank Account

Monthly Fees and Value for Money: What Does Your Bank Offer?

Business Banking: Tailored Options for Entrepreneurs

Conclusion

 

 

Understanding the Portuguese Banking System

 

The Structure of Banking in Portugal

 

The Portuguese banking system consists mainly of a network of retail banks serving individuals and companies. It is a relatively concentrated sector, with a few significant banks holding the majority of the market share. These institutions offer a full range of services from traditional savings and checking accounts to loans, investments, and digital banking solutions.

 

The sector is supervised by the Banco de Portugal, the central bank, which ensures stability and proper functioning. Additionally, there are numerous specialised credit institutions, investment banks, and a growing segment of fintech companies shaking up the traditional banking landscape.

 

Regulation and Consumer Protection

 

In Portugal, the banking sector is strictly regulated to ensure the safety of customers' funds and the integrity of the financial system. The Banco de Portugal, in conjunction with European entities like the European Central Bank (ECB) and the Single Supervisory Mechanism (SSM), oversees all banking operations.

 

Consumer protection is taken seriously, with regulations in place to guarantee transparent disclosure of fees and charges, fair lending practices, and the right to a basic bank account. Customers also benefit from deposit guarantee schemes that protect individual deposits up to a certain amount if a bank fails.

 

 

The Big Players: Top Banks in Portugal

 

Banco de Portugal: The Central Bank's Role

 

The Banco de Portugal serves as the country's central bank and the overseer of the Portuguese banking system. Its primary roles include maintaining monetary stability, ensuring the stability of the financial system, conducting economic and financial supervision, and managing the country's reserves.

 

The central bank is also responsible for licensing banks, setting regulatory standards, and acting as a lender of last resort. Through careful monetary policy and oversight, the Banco de Portugal plays a crucial role in ensuring the health and trustworthiness of the banking sector.

 

Major Banks Overview

 

Caixa Geral de Depósitos

 

Caixa Geral de Depósitos (CGD) is the largest public bank in Portugal and has a significant presence nationwide. CGD operates as a universal bank, providing a comprehensive range of financial services to all segments of the population. It has a historical reputation for stability, which attracts many customers, especially those looking for more conventional banking relationships. CGD's extensive network of branches and ATMs across Portugal ensures easy accessibility for clients, while it also delivers a robust online banking platform.

 

Banco Santander

 

Banco Santander, part of the multinational Santander Group, is a key player in the Portuguese banking industry. It is well-known for its retail banking operations, catering to both individual and corporate needs. Santander has a strong emphasis on customer service, innovation, and competitive banking products.

 

The bank's services include current and savings accounts, credit cards, loans, insurance, and investment options. Banco Santander also maintains a significant digital banking presence, offering convenient online and mobile banking solutions.

 

Banco BPI

 

Banco BPI is one of Portugal's major banks and is known for its retail and investment banking services. It offers a wide array of products, including personal loans, mortgage lending, and asset management. BPI is recognised for its focus on innovation and has been incorporating digital technology to enhance customer experience, with online banking and dedicated mobile apps.

 

Their services cater to a diverse clientele, from individuals to large corporations, and the bank has an international presence, particularly in African markets, where it serves as an important conduit for trade and investment.

 

Millennium bcp

 

Millennium bcp stands as Portugal's largest private sector bank and is a prominent figure in the Portuguese banking community. The institution prides itself on its extensive selection of retail banking services, which range from daily banking and credit to insurance and wealth management. Millennium bcp has invested heavily in its online presence, reinforcing its position with a user-friendly digital platform and innovative mobile banking experience that appeals to a modern customer base seeking convenience and efficiency in their banking operations.

 

Comparing Services

 

Comparing banking services across the major Portuguese banks is pivotal for both expats and residents. Most offer standard retail services like account management, loans, and credit cards, yet they vary in fees, interest rates, and customer service quality. Furthermore, value-added services such as wealth management, insurance products, and international banking can be decisive factors.

 

Online and mobile banking platforms are areas where competition is fierce, with each bank striving to provide the most user-friendly and feature-rich experience. Prospective customers should assess each bank's branch and ATM network, language support, and reputational factors when making their choice.

 

 

The MULTIBANCO (MB Way) System: Portugal's Unique ATM Network

 

What is MULTIBANCO?

 

MULTIBANCO is an innovative network of Automatic Teller Machines (ATM) prevalent in Portugal. It’s not just an array of ATMs, but a comprehensive interbank network that offers a multitude of banking services. Established by Sociedade Interbancária de Serviços S.A. (SIBS), it revolutionised banking in Portugal by allowing customers from different banks to use any MULTIBANCO machine for their transactions, providing a convenient, unified system for everyday banking needs without being tied to bank-specific ATMs.

 

Services Offered by MULTIBANCO

 

MULTIBANCO machines are a one-stop-shop for numerous banking services. Besides regular cash withdrawals and deposits, users can pay bills, taxes, and utility services, buy public transport tickets, top-up mobile phone credits, and even conduct charity donations through these ATMs.

 

They provide real-time bank account operations making it easier to manage finances on the fly. This functionality also extends to online shopping payments and state services, underpinning MULTIBANCO’s role as a versatile tool in the daily lives of residents in Portugal.

 

Understanding MB Way and its Benefits

 

MB Way is a smartphone application linked to the MULTIBANCO network which allows seamless online payment and money transfer capabilities. Users can effectively make purchases in stores or online, withdraw cash without a card, and send or request money instantly via phone number.

 

The app brings a touch of modern convenience to banking by promoting contactless transactions and simplifying peer-to-peer payments. Its security features and user-friendly interface make it an increasingly popular choice among tech-savvy Portuguese residents and expats.

 

 

Navigating Card Systems in Portugal

 

Portuguese vs. International Card Systems

 

Portugal’s card payment systems extensively support both domestic and international payment schemes. Portuguese bank cards are typically Multibanco-enabled, allowing for easy access to the services provided by the namesake ATM network. For international transactions, however, Portuguese banks issue cards incorporated with global payment systems such as Visa and Mastercard.

 

This dual functionality ensures that whether you are conducting transactions locally or abroad, you have the flexibility and convenience needed from your payment card.

 

Debit Cards, Credit Cards, and Prepaid Cards Explained

 

In Portugal, debit cards are widely used for day-to-day transactions as they are directly connected to one's bank account, providing instant payments and cash withdrawals. Credit cards, by contrast, offer the advantage of borrowing, allowing the user to pay for services or goods and settle the amount at a later date.

 

Prepaid cards, loaded with a fixed amount, are a good budgeting tool as they limit spending to the card's balance, useful for controlling expenses and preventing debt.

 

EMV Chip-and-PIN Technology in Portugal

 

Portugal has embraced the EMV (Europay, Mastercard, and Visa) chip-and-PIN standard, significantly enhancing the security of card transactions. Cards equipped with this technology contain a microchip, which is much harder to clone than magnetic stripe cards. Moreover, the PIN adds a layer of security, as it is required for every operation, reducing the risk of fraudulent activities.

 

This technology is now standard practice in Portugal, providing both consumers and merchants peace of mind.

 

 

Online Banking Revolution: Fintech Alternatives for Expats and Residents

 

The Surge of Fintech: Pros and Cons

 

The fintech sector in Portugal is booming, offering innovative, technology-driven banking services that challenge traditional models. The convenience of managing financial transactions through mobile apps and online platforms is a significant plus for tech-savvy customers and expats looking for versatile financial management tools.

 

On the downside, some users may find fintech solutions lack the personal touch of traditional banks, and not all fintech companies offer a full suite of banking services, which may limit their functionality for some customers.

 

Revolut, Wise, and Other Virtual Banking Services

 

Virtual banking services like Revolut and Wise have emerged as popular choices in Portugal, especially among expatriates and frequent travellers. These platforms offer multi-currency accounts, competitive currency exchange rates, and low-cost international money transfers.

 

They cater to a modern lifestyle that demands digital-first, borderless financial tools which traditional banks might not provide. Without needing a Portuguese bank account, residents and expats can still enjoy extensive banking services via these virtual alternatives.

 

The Rise of Fintech in Portugal

 

Portugal is riding the fintech wave with local startups and international platforms gaining traction. This surge is driven by a robust technological infrastructure, supportive regulations, and a digitally literate population. Fintech firms offer innovative services such as mobile banking, peer-to-peer payments, and personalised financial management tools.

 

Their agile nature allows for rapid adaptation to changing consumer behaviours, setting the stage for a dynamic and inclusive financial eco-system, well-suited to cater to both residents and expatriates.

 

Revolut, N26, and Wise: How They Compare

 

Revolut, N26, and Wise are prominent players in Portugal’s virtual banking space, each offering unique services. Revolut boasts a robust app for daily transactions and investments, N26 excels in providing a straightforward, no-frills banking experience, and Wise is reputable for its cost-effective international money transfers. All operate with lower fees compared to traditional banks and offer the convenience of app-based account management. When choosing, one should consider factors like travel habits, currency exchange, and investment features to determine the best fit.

 

Pros and Cons of Using International Fintech Services

 

International fintech services provide compelling alternatives to traditional banking, particularly for expats who value flexibility and online accessibility. These platforms typically offer lower fees, advanced app functionalities, and innovative financial tools.

 

However, they may not provide the comprehensive suite of services found in traditional banks, such as loans and mortgages. There's also a consideration for the lack of physical branches, which means customers are reliant on digital customer support for their banking needs.

 

 

When and Why You Need a Portuguese Bank Account

 

Benefits of Having a Local Bank Account

 

Opening a local bank account in Portugal can simplify daily financial transactions, such as paying bills, receiving salaries, or renting property. It facilitates setting up direct debits for utilities and accessing in-country financial services. Local accounts often come with lower transaction fees compared to using foreign accounts.

 

It also mitigates currency exchange rate risks. Notably, it demonstrates fiscal presence, which is advantageous for prolonged stays or for expats seeking residency or fiscal benefits.

 

Situations Requiring a Portuguese Bank Account

 

A Portuguese bank account becomes mandatory for various administrative processes. Residents need it to receive wages, handle utility payments, or pay taxes. For buying property or setting up a loan, local banking relationships are often requisite. Establishing a business in Portugal or making investments also requires a local bank account.

 

For everyday conveniences, such as mobile phone contracts or gym memberships, having a local account can streamline the setup and payment processes.

 

 

Monthly Fees and Value for Money: What Does Your Bank Offer?

 

Understanding Fee Structures

 

Portuguese banks offer a range of fee structures tied to account types and services offered. Generally, you'll encounter monthly maintenance fees, transaction fees, and charges for special services like international transfers. Some accounts may offer fee waivers based on maintaining a minimum balance or receiving regular deposits.

 

ATM withdrawals from other banks or networks may incur additional fees. It's imperative to scrutinise the fee structure of a bank account to ensure it aligns with your banking activity levels.

 

Evaluating Account Types and Services Included

 

Each bank in Portugal provides different account types tailored to customer needs—ranging from basic checking accounts to premium offerings with added benefits. Consider if the account offers online banking, mobile apps, debit cards, and cheque books. Premium accounts may include credit cards, investment services, and fee waivers. Evaluate whether the services included are essential to your financial activities and if they justify potential higher costs.

 

Tips for Minimising Banking Costs in Portugal

 

To reduce banking costs, consider an account with no or low maintenance fees and free electronic transfers. Use ATMs within your bank's network to avoid surcharges. Opt for electronic statements over paper to dodge fees.

 

Maintain required minimum balances when applicable to benefit from fee waivers on services. Lastly, explore online banks or digital banking services—these often have lower overheads and, as a result, can offer more competitive fee structures.

 

 

Business Banking: Tailored Options for Entrepreneurs

 

Business Account Basics in Portugal

 

Entrepreneurs in Portugal require a business bank account to handle their enterprise's financial transactions legally and effectively. A business account keeps personal and business finances separate, simplifying accounting and tax reporting. It may provide dedicated checks, debit cards, and the ability to handle multiple currencies.

 

Crucially, it also offers a professional image, contributing to the credibility and trustworthiness of the business.

 

Fees and Service Charges for Business Accounts

 

Fee structures for business accounts are often more complex than personal accounts, varying widely based on transaction volume, balance, and additional services. Common charges include account maintenance fees, transaction fees, checkbook costs, and overdraft charges.

 

Fees may also apply for cash handling, payment processing services, and international transactions. Businesses should thoroughly assess these costs as they can significantly affect the bottom line.

 

Additional Services and Support for Businesses

 

Beyond basic transaction handling, Portuguese banks may offer specialised services to support business operations. This can include merchant services, credit facilities, or corporate credit cards. Banks may also provide access to business advisers, financial planning services, and industry-specific banking products. Consider the full suite of services available to support your business growth and operational needs.

 

 

Conclusion

 

Selecting the Right Bank for Your Needs

 

Selecting the right bank depends on individual financial needs and preferences. For those who need in-person assistance, a bank with a wide branch network might be ideal. Digital-savvy customers might prefer banks with robust online and mobile banking features. Assessing factors such as fees, service quality, access to credit, and investment options will guide you to the best choice for your circumstances.

 

Staying Informed on Banking in Portugal

 

Banking conditions evolve, with new products and regulations emerging. Staying informed means regularly reviewing your banking arrangements and keeping abreast of market changes. Follow financial news, consult financial advisers, and join expat communities to share experiences. This proactive approach will help ensure that you continue to enjoy the best banking solutions Portugal offers.

 

  Menu  

  Newsletter  

  Contact info  

Lisbon Property Partners

 

 

 +351 300 509 049

 hello@lisbonproperty.pt

What's App symbol What's App message

© Lisbon Property Partners 2024 | All Rights Reserved

Sign up for the latest insights and guides to property, living in Lisbon and moving to Portugal

Blog - Updated guides to property, living in Lisbon and moving to Portugal